Terms & Conditions
Terms & Conditions
Last updated: September 2026
Ordering
You can order through our order page on Take.app, or message us on WhatsApp for custom cakes, Infaq meals, corporate and bulk enquiries.
An order is confirmed once payment is received, or once we have confirmed it with you on WhatsApp. Until then, nothing is reserved.
Everything is made to order in small batches, so availability changes. We will always tell you before you pay if we cannot take an order.
How much notice we need
Lead times vary by item. Some things can be ready quickly; celebration cakes and large orders need more notice. We confirm the lead time with you on WhatsApp before you pay.
Minimum quantities apply to some items — berkat packs start at 10, and party favours at 25 boxes.
Prices
Prices shown on this website are starting prices. The full range of sizes, flavours, add-ons and current prices is on our Take.app shop, which is where an order is actually placed.
Prices can change as ingredient costs change. The price you pay is the one shown when you place your order.
Collection and delivery
Desserts are collected from Tanah Merah, savouries from Bukit Panjang. Collection times are arranged with you.
Islandwide delivery can be arranged. The standard fee is generally S$15, and the final fee may depend on where you are, when you need it and how large the order is.
Our desserts and our savouries are prepared in two different kitchens, in Tanah Merah and Bukit Panjang. An order containing both may therefore need two deliveries and two delivery fees. We will always tell you before you pay.
Delivery times are confirmed on WhatsApp. We do our best to be on time, but we cannot be responsible for delays caused by weather, traffic or a third-party courier.
Please make sure someone can receive the order at the agreed time. Fresh food left waiting is food that spoils.
Changes, cancellations and problems
We handle these case by case rather than by a fixed rule. If you need to change or cancel an order, message us as early as you can — if we have not yet bought ingredients or started cooking, it is usually straightforward.
If something is not right with your order, tell us and send a photo if you can. We would much rather put it right than have you say nothing.
Allergies and how we cook
Our food is prepared in home kitchens where nuts, dairy, eggs, gluten and other common allergens are handled. We cannot guarantee that any item is free from traces of them.
Please tell us about any allergy before you order, not after. If an allergy is serious, we would rather turn the order down than take a risk with it.
Storing what you buy
Banana pudding must be kept chilled, and keeps for about 3 to 5 days in the fridge.
Items sold frozen should go straight into the freezer and be cooked from frozen unless we have told you otherwise.
Once food has left us, how it is stored is in your hands, and we cannot be responsible for food kept in the wrong conditions.
Photographs
Photographs on this site and on our order page show real food we have made. Decoration, garnish and presentation vary from batch to batch, and fresh fruit and flowers change with what is available, so what arrives may not look identical to a photograph.
Muslim-owned
KRYM Delights is 100% Muslim-owned and family-run.
Reviews on this site
Reviews are shown in customers’ own words, spelling included. Those marked as shop reviews were left on our Take.app shop; those marked as WhatsApp were sent to us directly and shared with permission.
Our words and pictures
The KRYM Delights name, logo, photographs and wording on this site belong to us. Please do not reuse them without asking.
Governing law
These terms are governed by the laws of Singapore.
Questions
Message us on WhatsApp at +65 8629 4582, or email Krymdelights@gmail.com.
